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WORK WITH US

Work With Us

Hiring for 2024

Client Success Manager

Coldbuster Floor Heating is a fast growing, family-owned and operated business operating throughout Australia. Located in a comfortable office/warehouse in Frenchs Forest, we pride ourselves on our great reputation and running a team with dedication and friendliness. 

We are seeking a passionate and highly organised Client Success Manager to join our vibrant and hard-working team and help us further grow our business. We want an enthusiastic candidate looking for a long-term career within a caring environment. 

Reporting to the Managing Director, this role will be crucial to helping the business achieve its ambitious growth plans. The successful applicant will be driven to achieve the best outcomes for both clients and the business and maintain our exceptional record of client retention, as well as collaborate with the team on sales and marketing developments. 

Duties include, but are not limited to the following:

  • Primary – client relationship functions, including:
    • manage and retain existing account relationships and build strong client engagement and rapport, strongly focussed on retention and uplift
    • provide ongoing support to and enhance relations with industry clients, including coordinate, schedule and undertake all activities to sell/promote our products
    • regular contact and meeting with clients in person and via video to foster and grow working relationships
    • conduct regular client reviews to ensure clients’ needs and requirements are being fulfilled
    • support sales and marketing initiatives to identify and develop opportunities to drive growth, including effectively present and communicate opportunities within our existing client portfolio
    • ensure clients are sufficiently supplied with all sales tools and marketing items
    • maximize benefit from CRM and sales/marketing initiatives
    • attend trade shows as required from time-to-time, including on occasional weekends
    • attend networking events as required from time-to-time, including on occasional mornings/evenings.
  • Secondary – assist with:
    • sales and customer service via telephone, email and walk-in queries
    • other sales activities as may be required
    • maintaining and continuously improving all systems
    • specific tasks/projects for Management from time to time
    • relieving other staff positions when required
    • any other tasks requested or typical in a business of this type
    • being flexible to get all and any other jobs done as may be requested or otherwise.

Requirements: 

  • driven by results, with the personal drive to forge growth and success for the business
  • enjoys building long term client relationships through regular account meetings and helping clients to get the most from our solutions and services
  • has a proven track record building growth and great relationships within client portfolios
  • excellent customer service skills
  • ability to follow tasks through to the end and on time
  • strong verbal, written and presentation skills
  • demonstrated organisation and time management skills
  • strong work ethic and eye for detail
  • genuine willingness to help others
  • positive attitude and strong willingness to learn and keep to specific procedures
  • capability of working both independently and within a team environment
  • desire to demonstrate initiative and be proactive
  • intermediate to advanced Microsoft Office experience
  • ability to pick up new programs and systems quickly and easily

This position is the perfect opportunity to invest in your career while working with a supportive and energetic team. Experience in the building/construction and/or property industries is strongly preferred.

Email your resume AND your required remuneration to: [email protected]

Retailer Relationship Manager​

Coldbuster Floor Heating is a fast growing, family-owned company, operating throughout Australia. Located in Frenchs Forest
on Sydney’s Northern Beaches, we pride ourselves on our great reputation and running a team with dedication and friendliness.

We seek a passionate and highly organised Retailer Relationship Manager to join our vibrant and hard-working team and help us
further grow our business. We are seeking an enthusiastic candidate looking for a long-term career.

Reporting to the Managing Director, this role will be crucial to helping the business achieve its ambitious retailer growth plans.

Duties include, but are not limited to the following:

Retail Relationship Management:

  • Manage and retain existing retailer relationships.
  • Build, nurture and enhance strong, long-term trusting relationships with retail partners.
  • Introduce and sell Coldbuster to new retail partners.
  • Provide ongoing support to retailers, including coordinating, scheduling and undertaking all activities to sell/promote our products.
  • Act as the primary point of contact for retailers, addressing their needs and concerns promptly and professionally to maximise client satisfaction.
  • Conduct regular meetings and communicate effectively with retailers to understand their expectations and provide solutions.
  • Ensure Retailers are sufficiently supplied with all sales tools and marketing items.
 

Sales & Revenue Growth:

  • Develop and execute sales plans to meet or exceed revenue targets.
  • Identify opportunities for expansion and growth within the accounts, driving increased sales and market share.
  • Including upselling, cross-selling, and introducing new products to the retailer’s portfolio.
  • Analyse sales data and market trends to make data-driven decisions and recommendations.
 

Market Analysis:

  • Stay updated on industry trends, consumer behaviours, and competitor activities.
  • Conduct market research to identify emerging opportunities and potential risks.
 

Communication & Collaboration:

  • Foster strong communication and collaboration with marketing, sales, product development and operations departments, to ensure a cohesive approach to retailer support and align strategies.
  • Monitor and provide regular feedback to the management team regarding insight, retailer performance, market intelligence & conditions, market competitor activities and industry developments to support strategic decision-making.
  • Maximize benefits from CRM and sales/marketing initiatives.
 

Requirements of the Successful Applicant:

  • Experience in retailer account management is essential, and within the building/ construction industry is strongly preferred.
  • A proven track record and enjoyment building growth and long-term relationships with retailers through regular account meetings and helping clients get the most from our solutions and services.
  • Bachelor’s degree in business administration, sales, marketing, or related field (or equivalent experience).
  • Demonstrated ability to develop and execute successful account strategies, resulting in revenue growth.
  • Excellent communication, negotiation, and interpersonal skills, including verbal, written and presentation skills.
  • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
  • Exceptional organisational, multitasking and time management skills.
  • Results-driven, with the personal drive, motivation, and initiative to forge growth and success.
  • Strong work ethic, positive attitude, proactive and willingness to learn.
  • Able to work both independently and within a team environment.
  • Proficient in Microsoft Office and CRM software.
 

Benefits:

  • Be part of a fast-growing company with an exciting future!
  • Grow your career with a successful, award-winning team.
  • Great office culture with a well-stocked kitchen and regular team lunches.
  • Onsite parking.
 

This is the perfect opportunity to invest in your career while working with a supportive and energetic team.

Apply now by sending your CV & required remuneration to [email protected]

Estimator & Sales Support Officer

Coldbuster Floor Heating is a fast growing, family-owned company, operating throughout Australia. Located in Frenchs Forest on Sydney’s Northern Beaches, we pride ourselves on our great reputation and running a team with dedication and friendliness.

We seek a passionate and highly organised Estimator & Sales Support Officer to join our vibrant and hard-working team and help us further grow our business. We are seeking an enthusiastic candidate looking for a long-term career.

The successful applicant will work as part of a team and be responsible for providing customers with the best possible solutions for their projects, as well as collaborating with the team on sales initiatives.

Your new role:

  • Primarily all aspects of the quoting process which includes:
  • Producing heating plans and quotations.
  • Prioritising, chasing info etc for quotes.
  • Sales and customer service via telephone, text, email and walk-in queries.
  • Taking orders and payments.
  • Maximizing benefit from CRM and sales/marketing initiatives.
  • Collecting and filing job information.
  • Other sales activities as may be required.
  • Following up with clients after quotations.
  • Assisting management with specific tasks/projects.
  • Relieving other staff positions when required.
  • Being flexible to get all and any other jobs done as may be requested or otherwise.

The successful candidate will have:

  • A positive attitude and an enthusiasm to develop and learn, while keeping to specific procedures.
  • Strong work ethic and eye for detail.
  • Excellent customer service skills.
  • Desire to demonstrate initiative and be proactive.
  • Genuine willingness to work collaboratively as part of a team as well as the ability to work on your own.
  • Exceptional organisational skills and ability to multi-task with the ability to follow tasks through to the end and on time.
  • Intermediate to advanced Microsoft Office experience.
  • Excellent written and verbal communication skills.
  • Ability to pick up new programs and systems quickly and easily.
  • Full residential and working rights in Australia.

Benefits:

  • Be part of a fast-growing company with an exciting future!
  • Grow your career with a successful, award-winning team.
  • Great office culture with a well-stocked kitchen and regular team lunches.
  • Onsite parking.

Apply now by sending your CV & required remuneration to [email protected]

Floor Heating Installer - Full Training Provided

Based in Frenchs Forest on Sydney’s Northern Beaches

Are you highly motivated and looking for a new job or new career?

Coldbuster is a fast growing, family-owned company looking for an enthusiastic floor heating installer to join our supportive team. No previous experience in floor heating is required as full training is provided, however experience in the construction industry would be highly regarded.

As a floor heating installer, you will be an integral part of the team and will be responsible for planning the floor heating layout and installing the floor heating at locations across Sydney, as well as assisting with tasks in the office on days when installations are not required.

Your new role:

  • Primarily all floor heating installation functions (non-electrical).
  • Developing heat plans and putting together quotes.
  • Sales and customer service via telephone, email and walk-in queries.
  • Assisting management with specific tasks/projects.
  • Being flexible to get all and any other jobs done as may be requested or otherwise.
 

The successful candidate will have:-

  • A positive attitude and an enthusiasm to develop and learn new skills.
  • Practical skills and good level of mathematical understanding.
  • The ability to learn quickly and follow instructions and set procedures.
  • Excellent customer service and a genuine willingness to help others.
  • Strong verbal and written communication.
  • Ability to multi-task, complete tasks from start to finish and meet deadlines.
  • A strong work ethic and eye for detail.
  • Desire to demonstrate initiative and be proactive.
  • Genuine willingness to work collaboratively as part of a team as well as the ability to work on your own.
  • Capability of carrying items up to 25kg.
  • Experience using Microsoft Office.
  • A current drivers’ licence is essential.
  • Full residential and working rights in Australia.
 

Benefits:-

  • Full training provided – no experience is required.
  • Installations in a variety of working environments.
  • Be part of a fast-growing company with an exciting future!
  • Grow your career with a successful, award-winning team.
  • Great office culture with a well-stocked kitchen and regular team lunches.
  • Onsite parking.
 

Apply now by sending your CV & required remuneration to [email protected]

Electrician - Floor Heating Installer

Coldbuster Floor Heating is a vibrant, dynamic, family-owned and operated business operating throughout Australia. Located in a comfortable office/warehouse in Frenchs Forest, we pride ourselves on our great reputation and running a team with dedication and friendliness.

We are seeking a highly motivated person to add value to our team as an electrician / floor heating Installer. We want an enthusiastic candidate looking for a long-term career within a caring environment.

No previous floor heating experience is necessary as full training is provided. You would be based out of our Frenchs Forest office, with installations in a variety of working environments, across greater Sydney metropolitan and occasionally beyond.

Although we do have other floor heating installers, you would be the only electrician on board. Meaning, in addition to undertaking floor heating installations, you would be responsible for related tasks that only an electrician is permitted to undertake, such as setting up conduits and doing
thermostat fit offs. We may also offer other electrical related works on our sites if a client requires.

Duties include, but are not limited to:

– Primary

  • All floor heating installation functions (electrical and non-electrical).
  • All other electrical services.

 

– Secondary (when there are days/times when installations are not required) – assist with:

  • All floor heating installation functions (electrical and non-electrical).
  • All other electrical services.
  • Sales and customer service via telephone, email and walk-in queries.
  • Maintaining and continuously improving all systems.
  • Specific tasks/projects for Management from time to time.
  • Relieving other staff positions when required.
  • Any other tasks requested or typical in a business of this type.
  • Being flexible to get all and any other jobs done as may be requested or otherwise.

 

Requirements:

  • Qualified & licenced electrician.
  • Being practically minded with a good mathematics understanding is the main skill required.
  • Good time management skills are also essential.
  • Ability to consistently demonstrate good verbal & written communication skills, both internally with our team & externally with our clients.
  • Desire to promote Coldbuster whenever/wherever reasonable.
  • Positive attitude and strong willingness to learn and keep to specific procedures.
  • Strong work ethic and eye for detail.
  • Excellent customer service and a genuine willingness to help others.
  • Good organisational skills.
  • Desire to follow tasks through to the end.
  • Desire to demonstrate initiative and be proactive.
  • Ability to work both as part of a team and on your own.
  • Capability of carrying items up to 25kg.
  • Reasonable Microsoft Office experience.
  • Ability to pass drug and background screening.

 

This position is the perfect opportunity to invest in your career while working with a supportive and energetic team. No industry experience is needed as full training is provided.

Email your resume AND your required remuneration to: [email protected]

PARTNER WITH US

Resellers

At Coldbuster floor heating we believe there is enormous opportunity for anyone who wants to take advantage of existing or new relationships in the building or construction or property industry.

We would love to discuss with you further.

Enquire Now

Installers

We supply and install Coldbuster underfloor heating throughout Australia. So we are always looking for someone in the building or construction industry, who would want to do installations for us.

NOTE*** In some Jurisdictions/States, you need to be an electrician to do installations.

Enquire Now

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Key Factors Affecting the Running Costs of Electric Floor Heating from Coldbuster

There are many factors and assumptions that may influence the costs of running electric floor heating.

Please note that the factors and the assumptions that underpin this Running Cost Calculator mean that results should only be used as a rough guide, as conditions (some of which are listed below) can vary greatly.

The efficiency and cost of the electricity used for heating directly impact running costs. More efficient energy sources and favourable electricity tariffs reduce overall expenses. Electricity prices vary by provider and plan. Choosing an energy-efficient tariff and monitoring peak and off-peak rates can help minimise heating costs.

The assumption in this running cost estimate model is that your energy source is cost-effective and the electricity tariff is optimised for heating needs.

The total time the heating system is operational impacts energy consumption. Running the system only when necessary and using programmable thermostats to create heating schedules can optimise usage.
The assumption in this running cost estimate model is that your heating is running only when necessary and optimised accordingly.

A duty cycle for electric underfloor heating represents the percentage of time the system is actively heating versus its total operational time. After the floor reaches its set temperature, the system cycles on and off to maintain it. The calculator factors this in and assumes a 50% duty cycle.

The temperature set on the thermostat directly affects energy usage. Lowering the thermostat temperature by just a few degrees can significantly reduce running costs without compromising comfort. Programmable and smart thermostats can optimise heating schedules, reducing energy use during non-peak times and enhancing overall efficiency. Setting the thermostat to an optimal temperature (e.g., 20-22°C) during occupied times and lowering it (or even better turning it off) when not in use can significantly affect running costs.

The assumption in this running cost estimate model is that you are using one of Coldbuster’s smart programmable thermostats to manage heating schedules effectively and that the settings are optimised for both comfort and efficiency.

Proper insulation reduces heat loss, making the heating system more efficient. Effective insulation in your floors, walls and roofs will help maintain the desired temperature with less energy consumption. Better insulation helps retain heat within the room, minimising the energy required to maintain comfort.  

The assumption in this running cost estimate model is that your building has high-quality insulation materials installed in the walls, roof, and floor.

The type of floor substrate affects heat retention and energy efficiency. Concrete floors, for example, retain heat longer, while timber floors may require more energy to maintain warmth.
The assumption is that your floor substrate is conducive to efficient heating, with thermal insulation boards used where necessary to enhance heat retention.

Different floor coverings have varying thermal properties. Materials like tile and stone conduct heat efficiently, while carpets and wood may require higher energy to achieve the same comfort level.
The assumption in this running cost estimate model is that your flooring material is chosen with consideration of its thermal conductivity and compatibility with the heating system.

Draughts from poorly sealed windows and doors, as well as other gaps, can lead to heat loss and increased energy consumption. The type and quality of windows and doors significantly impact heat loss and gain. Double-glazing and well-sealed frames reduce draughts and improve thermal efficiency.
The assumption in this running cost estimate model is that your windows, doors, and other potential gaps are well-sealed to prevent drafts and heat loss.

The overall energy efficiency of a building, including factors like construction quality, age, design and energy ratings, all affect its thermal efficiency and hence impacts heating costs. Older buildings may have more heat loss compared to newer, energy-efficient constructions.

The assumption in this running cost estimate model is that your building is relatively modern or has been updated to meet contemporary energy efficiency standards.

The local climate influences heating needs. Colder outdoor temperatures increase the demand for indoor heating. Regions with milder winters require less heating and would therefore typically have lower running costs compared to areas with harsh winter and cold conditions.

The assumption in this running cost estimate model is based on average climatic conditions specific to the region in Australia where you are located and where the system is installed.

The efficiency of the underfloor heating system itself plays a crucial role. The efficiency determines how effectively it converts electrical energy into heat. Modern systems with advanced controls and high efficiency like Coldbuster use less energy to achieve the desired warmth.
The assumption in this running cost estimate model is that your heating system is running efficiently at all times. 

The ability to control heating in different zones or rooms independently allows for more precise energy use, heating only the areas that need it.

The assumption in this running cost estimate model is that your heating system is designed with zoning capabilities for customised temperature control.

The design of the heating system, including the layout, spacing, and type of heating elements, affects heat distribution and overall efficiency. The size of the room in relation to the heater’s capacity is crucial. An appropriately sized heater ensures efficient heating without overworking the system.

The assumption in this running cost estimate model is that your heating system is designed and installed by experienced Coldbuster installation professionals or other suitably qualified professionals to ensure optimal performance and energy efficiency.

Consistent and predictable usage patterns help in planning and optimising energy consumption. Irregular or excessive use can lead to higher costs.

The assumption in this running cost estimate model is that your usage patterns are regular and not excessive.

Higher ceilings result in larger volumes of air to heat, which can increase energy consumption. Rooms with standard ceiling heights are more energy efficient.

The assumption in this running cost estimate model is that your ceiling heights are standard (2.4 to 2.7 meters) to maintain optimal energy efficiency and minimize excess energy use.