Floorheating FAQ's

Updated 26th June 2009

 

1. What are Coldbuster’s main advantages?

  • Coldbuster floor heating is ‘on demand’ quick response floor heating (30 minutes for tiles), rather than a storage ‘in-slab’ European style floor heating system. (what’s the difference?)
  • Thinnest cable – the 1mm thin cable won’t effect floor levels when renovating. Wikipedia references our thin element technology (electric under floor heating). As such it can lie in the tile glue and is an ideal last minute installation.
  • The element uses a Tefzel coating – the DuPont Teflon polymer has greater durability in heating applications (e.g. frying pans). Unlike PVC it does not become brittle when repeatedly heated and cooled.
  • A Klimaguard installation safeguard monitor that detects any problems that need rectifying before the tiles go down.
  • Coldbuster has a access to a network of installers Australia wide. If you need on site support within one of our service areas, we can be there to assist.

 

Other advantages

-         Even distribution of heat across the room.

-         Economical to run, costing far less than conventional in-slab heating.

-         Environmentally friendly, no smoke, no dust, no electromagnetic radiation.

-         Element does not require screed beds.

-         Individual room control - programmable thermostat with 7day or 5day/2 day weekend programmes. Supplied with both an air and a floor sensor.

-         Unobtrusive
     - No restriction on the placement of furniture. 
     - Quiet in use.
     - No maintenance.
     - No risk of contact with hot surfaces.

 

2. How hard is it to install?

  • Hundreds of tradesmen, builders and electricians install our products all over Australia (see our coverage).
  • Coldbuster floor heating is successful in business today because it's installation is straight forward, well designed and a well supported package that caters for the market of end users such as home owners, renovators and various trades.

 

3. Why is Coldbuster more environmentally friendly than other floor heating?

 

While all forms of electric heating result in the release of greenhouse gas, the question is, how can you best minimise this? Conventional underfloor heating are in slab or in screed types. Having the elements in the cement means a higher thermal mass surrounding it. This requires the elements to output more energy per square meter. The floor takes longer to warm up, and similarly takes longer to cool down.

  • Coldbuster elements sit directly below the floor finish and as “on demand” heating, only requires 80W/m² of the room area (rather than in slab/screed storage type heating of between 150-200W/m²)
  • Unlike in slab heating, Coldbuster floor heating can be separately zoned so that if you aren't occupying some areas, they can be switched off - saving energy.
  • Coldbuster floor heating elements are controlled by programmable thermostat which only turns on the heaters in discrete periods of the day, at peak periods of use. 

By using a floor heating system that has a lower wattage output, it can be zoned to heat only the areas you are using, react fast enough to heat only in the times you need heating. You will reduce energy consumption, greenhouse gas emissions and running costs. 

With regard to solar power, it is our experience that the clients achieve the best environmental and economical gains by simply having their solar panels produce energy and supply the electrical grid during the day. Heating is mostly needed in the absence of sunlight, and while your floor will store some heat from energy produced during the day, the system will need to be boosted at night anyway. 

With regard to gas fired hydronic (hot water) underfloor heating. This style of underfloor heating is best suited to larger houses where the concrete slab is still to be cast - in many cases the boiler itself can cost nearly as much an the entire electrical floor heating system. Most hydronic boilers cannot double up as domestic hot water systems for the house.

 

4. What are the running costs?

Because Coldbuster floor heating systems are designed to heat in specific zones and periods in the day, with proper insulation one could expect the following running costs: 

Power used in average living room of 12m² @ 80W/m² = 960W (Say 1kW) 

Using an example of electricity rates of 12c per Kilowatt hour (kWh)

Coldbuster element uses the full 1kW for the first hour it is run, so for 12c per kWh = 12c for first hour 

Coldbuster element uses close to 33% of 1kW on duty cycle each following hour  = 4c each following hour (to maintain the temperature preset on the thermostat)

Morning 5:30 – 7:30 (2 hours) = 12c + 4c = 16c per morning 

Evening 18:00 – 22:00 (4 hours) = 12c + 4c x 3h = 24c per evening 

The electrical energy is converted to heat with 99.5% efficiency. See how our running costs compare to other forms of electric heating and with capital costs of gas/electric heating.

 

5. What happens if there is a fault?

Because our cable is the thinnnest on the market, it inherantly lies closesr to the floor finish. Being closer to the floor finish it is easier to service.

We can even find hidden breaks. By putting a larger than normal amount of current through the damaged floor heating element, the electricity causes an arc across the point of damage. This arc creates a hotspot on the floor surface and makes a ticking sound. By listening and using thermal imaging we are  able to locate damage in 99.9% of cases . Lifting only the minimum of tiles, in most cases only one, the repair can then be carried out seamlessly.

We believe we have the largest network in Australia to offer the support, service and confidence when providing a floor heating solution.

 

5. Is there a benefit in using off peak electricity?

The idea of using off peak electricity during the day or night as a cost effective method of powering your floor heating is not suited for Coldbuster floor heating application.  

Using off peak electricity is suited to an ‘in slab’ storage system. This is effective in Europe where proper insulation will help to contain the heat radiating from the slab, powered overnight by off peak rates. In Australia the level of insulation is not as high as in Europe (larger windows etc) and winters can be variable (some warm days in between).

Coldbuster on-demand heating is better suited to Southern hemisphere temperatures, which change constantly through winter. Coldbuster floor heating elements are designed and manufactured in South Africa (a similar climate to Australia). On demand floor heating has a nimble advantage over a more inert storage system.  In short, off peak rates are advantageous for an in slab storage system of a European style home in a constantly cold winter.  

 

6. How hot does it get?

Coldbuster floor heating uses design parameters suitable for Hobart in Tasmania, being 60W/m² (bedrooms) and 80-90W/m² (living areas). Assuming good wall and ceiling insulation, this system is used as primary heating.

  • The element itself will warm to about 38 degrees.
  • Radiant heat, being different from convective heat (gas/AC units), maintains a steady comfortable ambient room temperature of between 20 – 28 degrees.
  • As body extremities such as feet and legs are warm, you will find radiant heat a gentle, visually unobtrusive method of heating.

 

7. Can I get a price per square meter?

  • As the floor heating element is a continuous electric circuit it cannot be cut like a normal wire to fit each room.
  • Coldbuster floor heating element is designed in preset strip lengths that are fitted to your room by Coldbuster designers (get a free quote).
  • As such economies of scale come into play, for a living room the cost per square meter is less than that of a bathroom.
  • As a rough guide Coldbuster floor heating costs around $40/m² for carpet and $50/m² for tile heating. (For a better idea see the pricing guide page or get a quote).

 

8. How can I minimise the cost of my floor heating?

  • Coldbuster floor heating offers both design service and the support for homeowners all over Australia to save on expensive installation costs. Every day DIY types and tradesmen effectively install Coldbuster elements themselves.
  • One method of reducing costs is to combine heaters onto one thermostat control. Larger adjacent open plan areas like kitchen/dining and living/entry can be rolled into zone, decreasing the effective cost per square meter.
  • Combining an adjacent toilet to a bathroom area by drilling a slot in the common wall will allow the heater to be extended into the WC area.

 

9. Would I benefit from buying under floor insulation for the heater?

Running costs will be reduced through the use of insulation – the question is a cost benefit analysis for your situation. The benefit will apply to suspended timber floors.

90% of Coldbuster floor heating elements are installed on concrete slabs or tile screed. With the heating above these cementitious layers, it acts as nominal insulation below the heaters. Insulation is identified and labelled according to its R-value. "R" is resistance to heat flow, the bigger the difference the faster the transfer. While heat will move in both directions, the R-value of 20mm of screed or 100mm concrete slab is higher than a 7mm thick tile. The heat will conduct through the tiles and radiate into the air above to warm the room.

Significant energy savings and increased efficiency is achieved through extruded polystyrene insulation where the sub floor is a suspended timber type floor which is exposed to the elements and drafts below it, or a shallow water table below concrete.

With a suspended timber floor, there is little choice but to install the insulation between the joists. The insulation must be cut to fit tightly between the joists to prevent heat losses. Alternatively, installing reflective insulation across the joists will assist in reflecting back the previously wasted heat into the structure, which can help to reduce the heating costs.

The easiest way to increase the efficiency of the Coldbuster floor heating is through minimisation of heat losses (through the windows, doors, ceiling and walls). These losses can be reduced by having insulation in the ceiling and walls; keeping doors, windows and curtains closed. Also seal off draughts and block up any unused chimneys, or close any A/C grilles.

 

10. Why is the Coldbuster element so thin and others thicker?

  • A thicker element does not correspond to an increased power output or efficiency in heating the room (only the Wattage per square meter measures this properly)
  • Most electric floor heaters are one continuous resistive circuit. Electricity regulated by the thermostat flows through the active conductor, around the circuit (generating heat) and returns via the neutral conductor to the thermostat.
  • Thicker gauge elements of some floor heating systems have the return wire built in to the element so only one side links the heater to the thermostat.
  • Coldbuster floor heating systems have a conductor and earth wire at either end of the element, allowing the 1mm thin element design. As such both ends of the heater return to thermostat position (illustrated in the free design layouts provided). 

 

11. Should the heating extend all the way to the walls?

  • Only in bathrooms. When designing a layout for living areas we design the correct Wattage for the floor area resulting in a non heated strip against walls.
  • The heaters normally start 600-800mm away from the walls. This allows for furniture, drawer chests, bookcases and lack of foot traffic in these areas.

 

12. Do you export to the world?

The Coldbuster floor heating products are also available in South Africa and under the Speedheat brand in the UK, USA and Europe. (As Quickheat in Holland). Please contact those distributors directly should you require any of these products. Coldbuster Australia supplies the Australia/NZ/Asia/Pacific region.  

 

13. Is the product waterproof?

 

The Coldbuster element is waterproof and is impervious to spills etc. As such carpets can be steam cleaned.

 

14. Which surfaces are not suitable for Coldbuster floor heating? 

  • Solid timber - where timber is nailed onto the sub floor or onto bearers.
  • Polished concrete and polished toppings greater than 50mm in thickness.

 

15. How do you cater for fixed or non-fixed fittings?

  • Non-fixed fittings such as couches and dining tables do not affect the layout.
  • Heating will generally not be extended under TV cabinets.
  • Heating will be extended up to the base of island benches.
  • Heating is generally not extended under beds due to the lower Wattage requirements for bedrooms.

 

16. How do you allow for showers, baths, toilets and vanities?

 

  • Heating is generally not extended into shower recesses, however the element is waterproof and it is possible if there are no floor shower screen fixings.
  • Heating can be extended under wall hung vanities and wall hung toilets.

 

17. Can Coldbuster go on top of timber or waterproofing in bathrooms?

  • Tiling on top of timber will require a fibre cement tile underlay.
  • Coldbuster floor heating elements can be installed on top of fibre cement sheeting and waterproofing.

 

If you would like other information or further explanation on the points listed above please contact us on freecall 1300 653 914